Privacy Policy — Again Automations

Again Automations ("we", "us", "our") operates the website at again.com.au (the "Service"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights and choices.

Information We Collect

Account Information

Name, email address, password (hashed), tenant/account identifiers, role or permissions.

Google Account & Search Console Data

When you connect a Google account, we obtain OAuth tokens and read data from Google Search Console (e.g., property identifiers, search impressions/clicks/queries/pages, aggregated metrics). We request read-only Search Console scopes.

Usage and Log Data

IP address, browser type, device information, pages visited, actions performed, timestamps, error logs.

Cookies and Similar Technologies

Functional cookies to maintain sessions and security. See “Cookies” below.

How We Use Information

To provide, maintain, and improve the Service.
To authenticate users, manage tenants, and enforce permissions.
To import and process Search Console data for analytics and reporting.
To communicate about updates, security notices, and support.
To prevent fraud, abuse, and violations of our Terms.

Google User Data and Limited Use

We access Google user data only with your explicit consent via OAuth and only the minimum scopes required (typically read-only for Google Search Console).
We use Google data solely to provide the features you request (e.g., importing Search Console metrics for reporting) and do not sell Google user data.
We do not transfer Google user data except as necessary to operate the Service, comply with law, or with your explicit consent.
Human access to Google user data is limited to: resolving a support request with your permission; investigating abuse or security incidents; or complying with applicable law.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

Legal Bases (EEA/UK)

If you are in the EEA/UK, we process personal data under these legal bases: contract (to provide the Service), legitimate interests (improving and securing the Service), and consent (for optional features or communications where required).

Sharing of Information

We may share information with:

Service providers (e.g., hosting, databases, logging, error monitoring, analytics) under contracts that protect your information.
Authorities or third parties where required by law or to protect rights, safety, or security.
A successor entity in connection with a merger, acquisition, or asset sale (subject to this Policy).

We do not sell personal information.

Data Security

We implement administrative, technical, and organizational safeguards (including encryption at rest/in transit where applicable). No method of transmission or storage is 100% secure; we strive to protect your information but cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described in “Your Rights” below.

International Transfers

Your data may be processed in jurisdictions with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect personal data transferred internationally.

Your Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data. To exercise rights, contact us at contact@again.com.au. If we process data on behalf of your organization (tenant), we may redirect requests to that organization.

Cookies

We use cookies and similar technologies to operate the Service (e.g., sessions, security, preferences). You can control cookies via your browser settings. Disabling cookies may affect functionality.

Children’s Privacy

The Service is not directed to children under 13 (or the age required by applicable law). We do not knowingly collect data from children.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version with an effective date. Material changes will be communicated via the Service or email.

Contact

If you have questions or requests related to privacy, contact:

Again Automations
contact@again.com.au